“When Jeff speaks, you want to listen: it’s on your level, your wavelength, which requires patience, empathy and care. His choice of words were very deliberate and purposeful. Understanding his instructions and explanations was very simple - he struck the perfect balance.

He also listens extremely well to what you have to say (the sessions are not one sided) - you get a real sense of care from him. Overall, Jeff is an excellent facilitator because he actively listens to you, he is an excellent communicator and he genuinely cares.”